TEL 02476 472472

What they say about us

Primus has many satisfied customers, having received excellent cover, premiums and customer service. But rather than us telling you how good we are, here is just a sample of some of the feedback that we have received.

“Primus provided a service, far beyond saving money. This included the excellent communication from their experienced and cooperative team." Hisham Shallaby – Trauma and Orthopaedic surgeon, Spire Edinburgh Hospitals (Murrayfield and Shawfair Park)
"It made sense to move to Primus last year. The information provided to me was clear and concise, the company were very professional and the move away from my former insurers was straightforward and painless. The financial savings were significant.” Tom Trouton – Cardiologist, Antrim Hospital and Belfast City Hospital
“After my indemnity provider combined poor customer service with a large quote for ongoing cover I looked for alternative option. Primus provided an incredibly competitive quote with the personal service and attention to detail that I was look for.” James Catton – General Surgeon, BMI The Park Hospital Nottingham
“Jonathan handled the transfer of my medical indemnity cover to Primus with great care and attention, answering all of my questions about the new insurance cover; cover that is central to my, and I would think most clinicians’, practice. The ability to scale my private practice with Primus and work with Jonathan in the future to secure an appropriate level of cover is important. I would recommend Jonathan and Primus.” Dan Williams – Trauma and Orthopaedic surgeon, The Duchy Hospital
"I have recently changed from a Claims Occurring to a Claims Made policy. Primus have guided me carefully through the important decision making process and have provided an extremely competitive quote.” William Dunnet – Trauma and Orthopaedic surgeon, BMI the Chaucer Hospital
"Primus were very professional, efficient, prompt and helpful. I would not have any hesitation in recommending them." Ashok Paul, Orthopaedic and Sports Trauma Surgeon, Spire Manchester
"I had been a member of one of the big indemnity providers since graduating from medical school. Thankfully I had not needed their assistance over the years. As a consultant I have been growing my private practice. I contacted my insurer to seek a change in indemnity cover. I was surprised by their poor response and their failure to provide me with a bespoke insurance product for my low risk private work. I was also very surprised by their proposed fee! After some internet searches for other indemnity providers I contacted Roy Evans at Primus. I was impressed immediately by his prompt and attentive approach. I provided a breakdown of the numbers and types of cases in my practice. Mr Evans worked with his brokers to provide a bespoke insurance product to indemnify this work. The same level of cover was provided for a lower fee. Mr Evans is contactable by phone and email to maintain continuity of this personable and knowledgeable care." Trevor Thompson – Urologist, Private clinic in Belfast
"In current financial times I was grateful to learn that Primus offered a tailored package that suited my needs as an urological surgeon. This not only provided me with the comprehensive cover I needed but also reduced the cost of my annual premium significantly. The application and switching process was very straight forward. They even allowed my insurance to be backdated to ensure I was covered at all times. I can strongly recommend getting a quote from Primus, you will be surprised at how much they may be able save you." Jacques Roux – Consultant Urological and Laparoscopic Surgeon at Spire Harpenden and Bushey Hospital
"I recently changed my medical indemnity insurance to Primus simply because premiums continue to rise with other insurers despite making no claims. The service I have received and the cover arranged meets my needs exactly. Thank you to all the Primus team members for an excellent service." Thomas Taggart – Orthopaedic Surgeon, Bradford Royal Infirmary and private clinic
"I was previously with the MDU and switched to Primus due to the saving made on my premium. Since I have been with them, the support and service I’ve received has been of the highest quality. I’m paying a fairer price for a better policy, can’t recommend them highly enough." Khaled Elsapagh – Consultant Gynaecologist, BMI Ross Hall Hospital, Glasgow